Care Insights with The Outstanding Society

The Directors of the OS - 2022 Highlights

The Directors of the Outstanding Society reflect on their highlights from 2022 and share ideas of areas to focus on in the new year.

Preparing for the CQC

Zoe is joined today by Karen Pogson who is the registered manager of Active Social Care Limited
An outstanding rated Homecare provider who operate in Kirklees, Calderdale and Bradford.
Zoe is also joined by Rob Hargreaves, Information Service Manager from Skills for Care
Together discuss how to prepare for the changes to the CQC inspection process and suggest resources that may help.
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CQC Single Assessment Framework – the CQC website continues to be lightly refreshed to reflect the incoming changes.  It is a great source of what the key changes are and how the CQC will assess, monitor and inspect regulated providers going forward.
 
GO Online: Inspection toolkit – this Skills for Care free online resource is currently is shaped around the CQC Key lines of enquiry but a new version is in development for release spring 2023 shaped around the CQC Single Assessment Framework.  The updated resource will brings together films, recommendations, practical examples and resources shaped around the new CQC Quality Statements.  We’ll be looking to pilot this with provider volunteers later this winter.  NB: The printed update to our Good and Outstanding care guide will follow later in 2023 after the CQC has finalised all changes.
 
e-learning modules – Skills for Care has produced 3 separate e-learning modules shaped around CQC inspection.  Being prepared for your CQC inspection is aimed at those discovering inspection for the first time, Improving your CQC rating is aimed at services recovering after falling below CQC standards.  Delivering outstanding care is aimed at services striving to deliver the best quality care possible.  All three modules will be lightly refreshed in advance of the Single Assessment Framework being introduced.
 
Seminars – Skills for Care has produced 2 half-day seminars brining managers and quality leads together to discuss CQC inspection and associated evidence.  Being prepared for CQC inspection (advanced) includes 1-hour overview of the Single Assessment Framework, as well as more holistic focus on what you need to prepare.  Improving your CQC rating (advanced) includes focus on ensuring you consider new inspection changes as well as any improvements you need to evidence.  Both seminars are delivered quarterly by Skills for Care, but are also available to be directly commissioned by providers for your teams.

Research In Social Care from a Providers perspective

Zoe guests are both from the Close Care Home in Burcot, a Care Home that has achieved an Outstanding Rating in all KLoE’s.
Tania Kent is the Home manager and Anna Walker is a senior Nurse.
Listen as they discuss the importance of research in social care.
 
To visit the VIVALDI Care Home Project webpage please follow the link below
https://theoutstandingsociety.co.uk/case-study/vivaldi-care-home-study
If you have any questions about the study please email : vivaldi@careengland.org.uk 

Careers with Cheryl Wanklyn and Mark McCole

Zoe is joined by Hallmark Care Home colleagues Cheryl Wanklyn and Mark McCole who discuss the career opportunities and initiatives that exist within Social Care.

Positive Leadership with James Rycroft & Adam Hutinson

Zoe's guest are James Rycroft & Adam Hutchison who illustrate how 'positive leadership' can make a big difference to a team.

Careers with Ruth French & Neil Lancaster

Zoe speaks to Ruth French Operations Director at Stow Healthcare and Neil Lancaster a Regional Manager for Hallmark Care Homes about the career opportunites that exist within the Social Care Sector.  

Taking Charge - How to save hundreds on your utility bills

In this episode Zoe is joined by Craig Thomason & John Hughes from Community Integrated Care a charity responsible for a unique project called 'Taking Charge'
As the cost-of-living crisis continues to grip Britain, Community Integrated Care has launched a unique campaign to support people to cut their energy bills. With people with support needs frequently paying more than double the energy bills of the wider public, and many social care workers struggling with escalating prices, ‘Taking Charge’ (www.TakingChargeEnergy.co.uk) offers vital free support at this most difficult of times.
Offering free live webinars, engaging videos, and a suite of accessible education resources, www.TakingChargeEnergy.co.uk gives people essential advice to save hundreds of pounds on their bills this year.
People with disabilities, and those who access social care, typically face far higher energy usage than the wider population. Research by Scope showed that in February 2022, 4.1 million disabled people were paying £300 more than national average household energy bill, with almost 800,000 people spending more than £2,500 annually, compared to the then national average of £1,200. These figures have inevitably increased, with the price cap for a typical UK household energy rising from £1,277 to £1,971 per year.
With the Taking Charge campaign showing ways that most households can reduce their energy bills by up to 23% by simply reducing wasted energy, and offering a raft of guidance on how people can buy better and be more energy conscious, participants can save hundreds – potentially thousands of pounds.
 
Help The Outstanding Society share and celebrate best practice and promote a career in Social Care. Do you have 'Good' news stories, let us publish them on our App.
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(Hospitality) Leadership with Andrew Seal & Sanjay Dhrona

Zoe is joined by Sanjay Dhrona Managing Director of The Close Care Home and Andrew Seal Hospitality Lead at ExcelCare who discuss Leadership in Hospitality.

Reseach in Social Care Prof. Ruth Endacott & Dr. Isabelle Latham

This episode discusses the importance of Research within Social Care and the benefits it can bring to people who receive care and their teams around them.
Please see the below links to the CHARM study, with thanks to Dr. Isabelle Latham for sharing.
For information about the study: https://adsdementiablog.wordpress.com/charm/
The guidance manual can be found here: https://adsdementiablog.wordpress.com/charm/charm-section-1/

Careers with Alex Ball & Ben Miller

Zoe is joined by Alex Ball, Operation Manager at Stow Healthcare and Ben Miller, Registered Manager at Castleford House to discuss their career journey so far.