The Visitor - creating meaningful connections

James Rycroft, Samantha Crawley discuss how to educate visitors to get the best out of a visit for not only them but the person they visit.

They are joined by Alex Ball – Operations Manager Stow Healthcare and Operations Director of Stow Healthcare &

OS Director Ruth French who shares her experience of her Mother’s recent admission to one of Ruth’s services.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.